The first incident happened on Tuesday at a marketing luncheon at Ruth's Criss Steak House in Beverly Hills. Two of my colleagues and I were invited by Cvent.com, an event software company, for a free lunch and a lesson on their newest iteration of their product. In all, there were maybe 50 guests in attendance. We dined while the facilitator, Robert, made a powerpoint presentation.
It was a lovely lunch and I was whispering back and forth with my colleagues about how useful the software would be for some of our work, when all of a sudden someone shouted at the top of their lungs "Oh my God! Are you on your cell phone?" I am not exaggerating when I say it was loud. It was overly loud for the room we were in. It actually startled me it was so loud.
My first reaction was to find who said it. I looked left and right and discovered that it was a gentleman, about my age, sitting at a table in front of me and to my right. Then I followed his line of vision and he was staring at a man, maybe in his 60s, who was sitting all the way across the room, directly in front of Robert the presenter, and he was indeed chatting on his cell phone.
The younger gentleman stood up then continued even louder, "You are disrespecting everyone in this room, and especially Robert! You are rude and disgusting man!" At this point, my mouth fell open and my eyes turned to saucers. What was fantastic about this was 1) it did not stop the older gentleman from continuing his conversation 2) I don't think anyone except maybe Robert and a few people in the immediate vicinity even noticed the call 3) the younger guy came off so incredibly aggressive that it actually overshadowed the rude cell phone call.
The room became silent like it does in an old western when outlaw mosies into the saloon. I was watching the younger guy as I was unsure as to whether he was going to leave his seat and rip the phone out of the old guy's hand or scream again. The 5 seconds of silence seemed to last about 10 minutes. Then Robert tried to defuse the situation by leaning over to the old guy and saying "If it is an important call, then you can just step outside and finish it". Great move by him, except the old guy did not get up, nor did he hang up his call. Robert paused for a moment and said, "You're really going to keep talking? Ok, then." and then just spoke up a bit and continued with his presentation. I looked over to see if the younger guy was going to do anything. He was stationary, but I could actually see the steam coming from his ears.
About 3 minutes later, the old guy finally hung up his call and said "I'm sorry". This made the younger guy go totally apoplectic. He said, "Did you just actually say you're sorry? UNBELIEVABLE!!!" Everyone in the room was completely frozen. I don't even think I was actually breathing. There was another long pause and then Robert just continued. It made the rest of the presentation agonizingly uncomfortable.
The second incident happened on Thursday at Ralph's supermarket. I was doing some grocery shopping in the late afternoon. The store wasn't very crowded, but there were definitely people in the aisles. I was listening to an Adam Carolla podcast on my ipod as I was walking down the baking aisle. I was almost at the end of the aisle, when I noticed it was blocked. There was an extra display of powdered sugar on sale that was taking up half the aisle and then a gentleman had parked his cart right next to it while he was about 5 feet away looking at flour or spices or something, so the aisle was completely blocked. I paused for a moment to see if he was going to move his cart. He didn't so I walked over to his cart and said "excuse me, I'm just going to move this" and backed his cart up behind the powered sugar display so I could pass by.
Apparently this was a grevious offense. As I had my back to him and also my ipod buds in my ears he shouted at me loud enough that I could hear him through Adam Carolla, "How dare you move my cart!?!?!?" I turned around and took the buds out of my ears and I said "I'm sorry". He then continued, "Who do you think you are moving my cart? You almost stepped on my foot and I just had surgery. You could have hurt me. How dare you!?" He was screaming loud enough that passersby noticed and stopped.
I was shocked to say the least. I guess "almost" stepping on someone's foot is a horrible crime punishable by public flogging. By the way, I looked down at his feet. Both of his precious tootsies were in shoes, not a cast or bandage, so I guess it wasn't that bad. I opened my mouth about unleash my acid tongue, and then I stopped. I paused for a good few seconds and simply said in a much lower voice, "I am sorry, sir. I didn't mean to offend you." He opened his mouth and made the face like he was about to yell again, and I guess he felt stupid because I clearly wasn't going to argue with him, and then he turned his back on me and pushed his cart in the opposite direction.
Now, if I almost stepped on the man's foot, then it is my bad indeed, and he had every right to give me an "excuse me, miss" kind of admonishment, but what I received was an embarrassing tongue lashing. Just like the old guy with the cell phone deserved to be busted on his bad behavior, but the punishment did not fit the crime. It actually made the rest of us feel more uncomfortable than the cell phone offender.
So my question is this: Do people just not know how to talk to others, or is everyone just itching to be heard? Due to the influx of the mutliple digital devices in our lives are we losing our abilities to effectively communicate in person, or are we just drowning in our own narcissism?
It would be easy to say it's the former, but I'm inclined to say it is the latter. I think people are infatuated with their own voices (says the woman with the blog). Case in point: I was flying back to LA from Vegas a couple of weeks ago. Now, I am not a big fan of the recent security measures that are in place at airports, but in my mind, the rules amount to a mild inconvenience compared to being blown up by a pair of fertilizer laced Air Jordans. As I was going through the security scanner removing my lap top from its bag and placing my menacing flip flops on the conveyor belt, the woman behind me decided to take the opportunity to share with me (and the TSA workers) the following nugget of info, "Benjamin Franklin said that those who give up liberty in the name of security deserve neither liberty or security." She then looked to me for applause/acknowledgement. I threw her a half nod with a cocked eyebrow. As I was putting my belt back on, the TSA guy pulled her to the side and said they needed to examine her backpack...because she had left a snowglobe in it.
Moral of the story: I guess having a pithy quote chambered, or an indignant response to others doesn't make you any less of a dumbass.
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| Sir Isaac Newton |











